FAQ

Find answers to our most frequently asked questions.

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What is TitanCrafted?

TitanCrafted is a brand that specializes in high-quality gaming gear, designed to enhance your performance, comfort, and overall gaming experience. From peripherals to setup essentials, we provide top-tier products built for gamers, by gamers.

Do you offer international shipping?

Yes, we offer international shipping! We ship to a variety of countries. Shipping costs and delivery times may vary depending on your location. Please check our shipping policy for more details.

How do I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or through the carrier's tracking system.

What is your return policy?

We offer a hassle-free return policy. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please ensure the product is unused and in its original condition.

How can I track my order?

We will send you a tracking number to your email once your package has been shipped. Please track your order using our tracking page.

Will I pay customs?

In most cases, you will not be charged any customs fees. However, customs charges are out of our control and are dependent on the local government. If your order is subject to customs charges, you will be responsible to pay them.

"Great quality stuff for everyone who is looking for new trends. Customer support was super understanding when I ordered at the wrong address, and helped me replace it.

Sofia R. Alberta, Canada.